21dukes Casino

21 Dukes is one of the 14 casinos being operated by Winward Gaming Group and is registered in Costa Rica. The software they are using is made by Top Game.

Many of the sites using Top Game software prove to be a little more elementary in look compared to those made by RTG. However, this does not mean that the quality of the game is automatically inferior. Like all the sites we can get our hands on, we decided to give 21 Dukes Casino a try.

Aesthetics

Surprisingly, this is one of the Tog Game and Winward Gaming sites that look incredibly polished. They are sophisticated in their look. When you land on their site, the dominant colors are gray blue and gold.

You will also automatically notice the banner image that displays the bonus they are giving away for the day when your register.

The layout is pretty straight-forward. You will see links that will automatically lead you to the different types of games they have, there is a link in the main menu that will lead you directly to the winner’s and the amount they have won. It is updated on the fly.

As I’ve said, it is one of the superior sites I have seen in terms of design.

Download and On-Site Gaming

Right on the homepage, you will see a big banner that will let you download their software. This software will give you access to all their games. The software size is very small. It will take you no more than 30 seconds to download. It actually took me less than 5 seconds.

However, my issue is that the file started downloading without me initiating it. It’s an .exe file. To some people, that’s not a problem because it won’t really install unless I double click it but it is a problem to me. I just don’t like the idea of other people initiating a download on my system without my permission. And when I do initiate a download, I expect the site to double check it because I may have accidentally downloaded the file without intending to.

There is no option to play a flash version.

The Games

It has four major games: Roulette, Blackjack, Video Poker, Video Slots, Classic Slots, and Others. The set up of the site is interesting, to say the least. They don’t have a preview of the games. When you click on the game links, you will be given the rules of the games. I clicked on Roulette, an explanation on what the Roulette is appeared. It also gave me the different kinds of bet: inside bet and outside bet.

When I clicked on video poker, it gave me a snapshot of the game interface with the explanation on how the game is played.

I am also not impressed with the number of games. There were less than ten games. Yes, I tried all games. In all fairness to the speed of the game, it can’t really complain. The phase is fast but the graphics is bad. I also didn’t win. I lost 10 percent of the time. I know that it’s all part of gambling but this is, by far, the lowest winning average I have ever experienced.

Bonuses

They give everyone who signs up for the first time free $15 sign up bonus.Once you make your first deposit, they will give you a 350percentbonus for your 1st deposit, a 250% bonus for your 2nd one and a 200% bonus for the 3rd deposit.

You will also automatically get a chance two win $500 and $250 to their new members raffle promo. Winners are announced every week.

They also have daily promos and it would just be too tedious to write everything down because they promo differs daily.

Financial Matters

You can pay through:

·         Visa or Mastercard

·         EcoCard

·         Neteller

·         Money transfer

You may withdraw via Neteller and EcoCard. It is also important to note that there have been a lot of complaints about difficulty in the withdrawal process of 21 Dukes. This is not an isolated case. Many users said that the withdrawal limit is really low and they often encounter problem with details and unconfirmed withdrawals.

Support

They have live chat available 24/7.

Other contact numbers include:

·         Email: support@CasinoMoons.com

·         Toll Free Phone: USA & CA: 1-800-274-7345

Conclusion

We do not advise anyone to play on this site after all the negative feedback. There are many other online casinos for you to choose from. 

If, however, you proceed, please do so with caution.